The National Local Government Customer Service Network is the peak industry association for local government customer service professionals in Australia. This year's conference including awards dinner will be held at the Rydges South Bank, Brisbane from 17 to 19 October with the theme "Disconnect to Reconnect".

About the Conference

Key outcomes for members to take back to their Councils include:

  • Learning through the case studies presented
  • Understanding your social / engagement style
  • Equipping your team and yourself to disconnect and think outside-of-the-box resulting in reconnection, renewed energy and innovation

Special Guests include:

  • Olympian Steven Bradbury
  • Local Government CEOs and GMs – Forum

Enter the Prestigious 2018 National Local Government Customer Service Awards

Categories include:

  • National Customer Service Excellence
  • Customer Service Team, Team Leader and Individual of the Year
  • Innovation in Customer Service Delivery
  • Customer Service Strategy
  • Customer Experience Excellence

Submissions close on 3 August 2018.

Find out more >