Working with Local Government to protect Australia’s underground infrastructure

Protecting Australia’s underground infrastructure is vital in keeping essential services used daily such as gas, electricity, water and telecommunications. Dial Before You Dig, a free national referral service for information on underground infrastructure, works closely with asset-owning member organisations including Local Government to promote safe excavation practices and ensure Australia’s underground pipes and cables are protected.

The service proves especially useful for many of the councils around Australia that are members to monitor excavator behaviour around council property. Excavating safely around these assets is vital as any interference or damage to these underground pipes and cables can trigger major setbacks to both businesses and the community.

That is why councils intending to excavate should first lodge an enquiry with Dial Before You Dig to locate underground assets. Enquiries can be lodged online anytime at, using a mobile device or by downloading the Dial Before You Dig iPhone app. A national call centre operating during business hours is also available and can be contacted by calling 1100.